Forums / Off Topic / Cancel your credit card before you die

5 years 47 weeks ago, 3:16 PM

HampsterW

HampsterW's picture

Rank:
Secretary of State
Points:
7723
Join Date:
Jan 2010
Location:
Cottonwood Heights, Utah, United States

Now some people are really stupid!!!!
Be sure and cancel your credit cards before you die

This is so priceless, and so, so easy to see happening, customer service being what it is today.

A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and added late fees and interest on the monthly charge. The balance had been $0.00 when she died, but now somewhere around $60.00. A family member placed a call to Citibank.

Here is the exchange :

Family Member: 'I am calling to tell you she died back in January.'

Citibank: 'The account was never closed and the late fees and charges still apply.'

Family Member: 'Maybe, you should turn it over to collections.'

Citibank: 'Since it is two months past due, it already has been.'

Family Member: So, what will they do when they find out she is dead?'

Citibank: 'Either report her account to frauds division or report her to the credit bureau, maybe both!'

Family Member: 'Do you think God will be mad at her?'

Citibank: 'Excuse me?'

Family Member: 'Did you just get what I was telling you - the part about her being dead?'

Citibank: 'Sir, you'll have to speak to my supervisor.'

Supervisor gets on the phone:

Family Member: 'I'm calling to tell you, she died back in January with a $0 balance.'

Citibank: 'The account was never closed and late fees and charges still apply.'

Family Member: 'You mean you want to collect from her estate?'

Citibank: (Stammer) 'Are you her lawyer?'

Family Member: 'No, I'm her great nephew.' (Lawyer info was given)

Citibank: 'Could you fax us a certificate of death?'

Family Member: 'Sure.' (Fax number was given )

After they get the fax :

Citibank: 'Our system just isn't setup for death. I don't know what more I can do to help.'

Family Member: 'Well, if you figure it out, great! If not, you could just keep billing her. She won't care.'

Citibank: 'Well, the late fees and charges will still apply.'

(What is wrong with these people?!?)

Family Member: 'Would you like her new billing address?'

Citibank: 'That might help...'

Family Member: ' Odessa Memorial Cemetery , Highway 129, Plot Number 69.'

Citibank: 'Sir, that's a cemetery!'

Family Member: 'And what do you do with dead people on your planet???'

(Priceless!!)
You wondered why Citi is going broke and need the feds to bail them out!!

Change you can truly believe in comes from the barrel of a gun---------------------------------------------------------------------------------Ron Paul 2012----Vote the bastards out!---------------------------------
5 years 47 weeks ago, 3:56 PM

Doc2233

Doc2233's picture

Rank:
Brigadier General
Points:
240
Join Date:
Oct 2010
Location:
Connecticut, United States
Brainless

You sure these people did not work for the government?

"A free people ought to be armed." - George Washington
5 years 47 weeks ago, 8:01 AM

Larry Wagner

Larry Wagner's picture

Rank:
Lieutenant General
Points:
1860
Join Date:
Nov 2009
Location:
Arizona, United States
???

Like the man said "You cant fix STUPID"

Any day above dirt is a good day!!! My New Motto: Where Do I Sign? (Oh yes I would)
5 years 47 weeks ago, 8:02 AM

Larry Wagner

Larry Wagner's picture

Rank:
Lieutenant General
Points:
1860
Join Date:
Nov 2009
Location:
Arizona, United States
Java, Java,Java, Java.

Mornin fellas

Any day above dirt is a good day!!! My New Motto: Where Do I Sign? (Oh yes I would)
5 years 47 weeks ago, 8:15 AM

HampsterW

HampsterW's picture

Rank:
Secretary of State
Points:
7723
Join Date:
Jan 2010
Location:
Cottonwood Heights, Utah, United States
mornin' Larry...

Java's a flowing here, how's trix?

Change you can truly believe in comes from the barrel of a gun---------------------------------------------------------------------------------Ron Paul 2012----Vote the bastards out!---------------------------------
5 years 47 weeks ago, 8:16 AM

Larry Wagner

Larry Wagner's picture

Rank:
Lieutenant General
Points:
1860
Join Date:
Nov 2009
Location:
Arizona, United States
Hamp

Pretty good here, so far. keeping my fingers crossed. How are things in the world of Hamp??

Any day above dirt is a good day!!! My New Motto: Where Do I Sign? (Oh yes I would)
5 years 47 weeks ago, 8:23 AM

HampsterW

HampsterW's picture

Rank:
Secretary of State
Points:
7723
Join Date:
Jan 2010
Location:
Cottonwood Heights, Utah, United States
Just pimpin parts

as usual, kinda anxious to see the outcome of the elections actually, I hope the Dems take a severe beating!

Change you can truly believe in comes from the barrel of a gun---------------------------------------------------------------------------------Ron Paul 2012----Vote the bastards out!---------------------------------
5 years 47 weeks ago, 8:43 AM

Larry Wagner

Larry Wagner's picture

Rank:
Lieutenant General
Points:
1860
Join Date:
Nov 2009
Location:
Arizona, United States
Me to

But when it comes down to it & your at the state & Fed level of the political game, Your nothing but a crook!! Plain & simple, Looking towards that "Golden Parachute" looking to fill those bank accounts.

Any day above dirt is a good day!!! My New Motto: Where Do I Sign? (Oh yes I would)
5 years 47 weeks ago, 8:51 AM

HampsterW

HampsterW's picture

Rank:
Secretary of State
Points:
7723
Join Date:
Jan 2010
Location:
Cottonwood Heights, Utah, United States
Well, in UT

(I think ecaman would agree) the crook's don't last long if they even make office in the first place, the public here keeps a close eye on what these birds are doing in office and at home. Quite a contrast to a place like IL where they are all crooked as a dog's hind leg.

Change you can truly believe in comes from the barrel of a gun---------------------------------------------------------------------------------Ron Paul 2012----Vote the bastards out!---------------------------------
5 years 47 weeks ago, 8:56 AM

Larry Wagner

Larry Wagner's picture

Rank:
Lieutenant General
Points:
1860
Join Date:
Nov 2009
Location:
Arizona, United States
Yea

I have a "LITTLE" experience with Utah. Used to live & work a giant cattle ranch just outside Green River. Loved the place. Spent a couple summers there with my big brother.
It's good ya all watch real close, I wish everyone did, espically in DC.

Any day above dirt is a good day!!! My New Motto: Where Do I Sign? (Oh yes I would)

Who's Online

Guns Lot Activity
Users
Currently Active Users: 791 (0 members and 791 guests)

Users Active within the last 24 hours
jpdental, teko52, tallguy007, DanO
Guns Lot Statistics
Stats Topics: 8,893, Comments: 163,311, Members: 23,517
Welcome our newest member: Hank6046

Recent Activity