Forums / Off Topic / Customer service tip, this is so worth reading.

4 years 33 weeks ago, 7:52 AM

HampsterW

HampsterW's picture

Rank:
Secretary of State
Points:
7723
Join Date:
Jan 2010
Location:
Cottonwood Heights, Utah, United States

I want to share with you some great information that I found out, purely by accident. I believe it can also save and create jobs in America , while giving people better customer service.

So, how many times have you called a company's service phone line and found that the rep. can barely speak English? Once, with a major mortgage company, it was so bad I demanded to speak with someone who spoke English. Right at that moment, I broke the code, the secret password for customer service.

Come to find out that every American company using overseas operators must transfer you to an American rep. by saying...
" I want to speak to a representative in America .."
(Don't take no for an answer on this.)
This was confirmed by the American rep. that they must transfer you after that request. I've tried it on a half a dozen major companies, including cable, bank, phone, and mortgage companies. It works every time and I actually get my issues taken care of.

Change you can truly believe in comes from the barrel of a gun---------------------------------------------------------------------------------Ron Paul 2012----Vote the bastards out!---------------------------------

Who's Online

Guns Lot Activity
Users
Currently Active Users: 716 (1 member and 715 guests)
M L

Guns Lot Statistics
Stats Topics: 8,678, Comments: 161,455, Members: 23,517
Welcome our newest member: Hank6046

Recent Activity